With a nationwide coverage, Regalo Pass can be used for different purposes, campaigns, or programs.
Company will have the visibility and control of budget to ensure the utility of Regalo Pass through our reports.
Regalo will handle everything—we generate, distribute, and handle the redemption of every Regalo Pass.
Users can redeem Regalo Pass through WhatsApp or email. No additional applications required.
Regalo Pass can be used for any purposes depending on the users' need: shopping, dining, paying the bills, or investments.
Users will receive the benefit in the quickest time possible after they provided the valid information.
Regalo Pass comes in digital and physical form.
Regalo Pass can be redeemed with Gift Back, E-wallet, AirAsia Points, Gold, or shopping Voucher feature. Users can freely pick any feature that's suitable to their needs.
Users can directly redeem their Regalo Pass by clicking the "Redeem" button on the body email of the Regalo Pass email that they received. Or, users can also contact our Redemption Center using their WhatsApp account.
Each Regalo Pass is made with a unique ID. Users have to input the unique ID to the chat. Or, to have it hassle-free, users can just send the picture of their Regalo Pass. After that, our Redemption Officer will verify the validity of the Regalo Pass.
Once the Regalo Pass has been verified, our Redemption Officer will give users a link that will direct them to fill a form, depending on their choice of feature: Gift Back, Gold, or Voucher.
Once users have finished filling and submitting the form, the redemption process of Regalo Pass is done. Users can wait accordingly to the Terms and Conditions.
Do you have a question in mind? Check these Frequently Asked Questions!
Regalo Pass is our leading product, which basically is a pass/voucher that your company could present to your business partner and employee as a form of gifts or rewards.
With our nationwide coverage, Regalo Pass is perfect for every of your company’s events. It can be used for different purposes or campaigns, such as Sales Rewards, Employee Rewards, or Marketing Programs. Talk to us so our Team can assist you to figure out so much more of the usage and benefit of Regalo Pass!
If your company wishes to order Regalo Pass, please kindly contact us through our email at firstname.lastname@example.org, or give us a call at +62811-8408-882. We will offer you help from there.
No, you cannot. One Regalo Pass can be redeemed to one feature only. You have to choose between Gift Back, Gold, or Voucher feature.
Yes, it has. You can check the expiry date of your Regalo Pass on the body email of the Regalo Pass that you received, or you can also find it on the back side of your Regalo Pass.
Gift Back Fee or Gold Fee is a processing fee to process the Gift Back feature or Gold feature. The percentage of Gift Back Fee or Gold Fee charged on your Regalo Pass has been approved by the company that gives you Regalo Pass.
Regalo will proceed all Gift Back transfers within a maximum of 2 working days since Regalo received the correct data from you. Please make sure you write all your information correctly to ensure a smooth and fast process.
The email of your Lakuemas e-voucher will be received within a maximum of 3 working days since Regalo received the correct data from you. Please make sure you write all your information correctly to ensure a smooth and fast process.
If you have not received the Gift Back transfer within 2 working days, or you have not received the Lakuemas e-voucher email within 3 working days, then please kindly contact our Redemption Center at +62811-8404-258 through your WhatsApp account. Our Redemption Center will guide you through.
Regalo does not provide delivery service to send any voucher to your home or office. Every user who redeems their Regalo Pass with Voucher feature has to pick up the voucher by themselves upon a scheduled meeting with our staff in our office at Panin Tower 15th Floor, Senayan City, Central Jakarta.