Regalo Pass can be used for different purposes or campaigns or programs, and have a nationwide coverage.
Company will have the visibility and control of budget using Regalo Pass, and to ensure the utility of Regalo Pass through our Redemption Reports.
Regalo will generate and distribute the Pass, and will also handle the redemption process.
Users only need WhatsApp to redeem Regalo Pass. No additional applications required.
Regalo Pass can be used for any purpose depending on the user's needs: shopping, dining, paying the bills, investments, etc.
End users will receive the benefit right away after they provide all the necessary and valid information.
Regalo Pass comes in digital and physical form.
Regalo Pass can be redeemed to Gift Back or Vouchers.
Users can freely pick any feature that's suitable to their needs.
For the very first step, users need to contact our Redemption Center using their WhatsApp account.
Each Regalo Pass has an unique ID. Users need to input the unique ID to the chat. Or, to have it hassle-free, users can just send the picture of their Regalo Pass. Our Redemption Center will verify the validity of the Regalo Pass.
Once the Regalo Pass has been verified, our Redemption Center will give users the link that will direct them to a form. Users will choose which form to fill out depending on their choice of feature: Gift Back or Voucher.
Once users have finished filling and submitted the form, the redemption process of Regalo Pass is done.
Do you have a question in mind? Check these Frequently Asked Questions!
Regalo Pass is our leading product, which basically is a pass/voucher that your company could present to your business partner and employee as a form of gifts or rewards.
With our nationwide coverage, Regalo Pass is perfect for every of your company’s events. It can be used for different purposes or campaigns, such as Sales Rewards, Employee Rewards, or Marketing Programs. Talk to us so our Team can assist you to figure out so much more of the usage and benefit of Regalo Pass!
If your company wishes to order Regalo Pass, please kindly contact us through our email at firstname.lastname@example.org, or give us a call at +62811-8408-882. We will offer you help from there.
No, you cannot. One Regalo Pass can be redeemed to one feature only. You have to choose between Gift Back feature or Voucher feature.
Yes, it has. You can check the expiry date of your Regalo Pass on the back side of your Regalo Pass.
Gift Back Fee is a processing fee to process the Gift Back feature. The percentage of Gift Back Fee charged on your Regalo Pass has been agreed by the company who sponsored your Regalo Pass.
Regalo will proceed all Gift Back transfers within a maximum of 2 working days since Regalo receives the correct data from the user. Please make sure you write all your information correctly to ensure a smooth and fast process.
If you have not received the Gift Back transfer within 2 working days, then please kindly contact our Redemption Center at +62811-8404-258 through your WhatsApp account. Our Redemption Center will guide you through.
Regalo does not provide delivery service to send any voucher to your home or office. Every user who redeems their Regalo Pass with Voucher feature has to pick up the voucher by themselves upon a scheduled meeting with our staff in our office at Panin Tower Senayan City 15th Floor, Central Jakarta.